Our locations

Please select your country or region to locate a Zurich office in Africa:

» Regional offices in South Africa:
—Cape Town Coastal
—Cape Town Inland
—Durban Coastal
—Durban Inland
—Eastern Cape
—Free State
—Gauteng Central
—Gauteng East
—Gauteng North
—Gauteng West
—Mpumalanga

» Customer service centre:
—Gauteng

» Operations in Africa:
—Botswana
—Zimbabwe

News releases

February 08, 2010
Zurich Insurance Company South Africa
announces business transformation » more

October 22, 2009
Zurich South Africa discloses loss of
data tape with customer information » more

September 16, 2009
Zurich Insurance Company
South Africa's half-year results » more

August 25, 2009
Zurich climbs to third place in
Sunday Times Top Brands survey » more

July 31, 2009
Zurich appoints Guy Munnoch CEO
Southern Africa to take over from
Nick Beyers who has decided
to retire by year end » more

March 24, 2009
Zurich Insurance Company
South Africa’s year-end results » more

Share price

On the 22nd of October Zurich South Africa wrote to our customers to inform them that a back up data tape was lost during a routine transfer to a data storage facility. We take our responsibility towards our customers extremely seriously and have an unwavering commitment to fair, transparent and responsible business conduct. That is why we sent the letter, and why we apologised directly for this unfortunate incident.

We have seen no evidence to believe that anyone’s data has been improperly accessed. In most instances we hold limited personal information on our customers/claimants. As a fully intermediated company, independent financial advisors (or brokers) perform some of the administration on our policyholders’ behalf. This is why some people who receive a letter will not instantly recognise the Zurich brand as being their insurer.

The intention behind the letter is not to mislead our customer base nor is it a marketing ploy to elicit new business.  It was simply to inform our customers of what occurred and what Zurich is doing to address it.

If you have queries or concerns, please contact our response team or you may send an e-mail to enquiries@zurich.co.za



Loss of data tape guides
» Loss of data tape Q and A
» Loss of data tape Guide

Zurich broker
registration

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Industry fraudline

SAIA, in conjunction with the Life Offices Association and SAFSIA » more

Zurich Group at a glance

Zurich Financial Services
is an insurance-based
financial services provider
with a global network
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eZclaim Insurance
Claim Card

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Nedbank Golf
Challenge

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