Zurich is committed to the concept of life-long learning and strives to make this concept a reality for its entire staff contingent through creative Learning and Development opportunities.
This means that Learning and Development is not restricted to an event, rather we take a holistic approach incorporating mentoring, coaching, on-the-job training, experiential learning and any other methodologies identified as being appropriate.
Zurich believes in the fundamental concept of empowerment at all levels. In doing so, it confirms that individuals are ultimately responsible for their own development, and that management plays a supporting and guiding role. In striving to equip all staff with the required knowledge, skills and ability to grow both professionally and personally, we ensure that processes are transparent and that all information regarding development is easily accessible and understood.
Zurich also strives to exceed all of the learning requirements and expectations for the Insurance Industry as articulated by the Financial Services Board.


