With a view to reducing costs for our customers, thus enabling us to provide an improved service, our assessment model entails customers visiting our drive-in assessment centres. This model allows our assessors to address the needs of more customers with greater efficiency.
We have also partnered with a number of repair shops to conduct vehicle assessments for our customers. They have facilities countrywide which gives us a larger footprint in the assessment arena.
These initiatives will ensure that we deliver an efficient service to our customers.
Learn more about Zurich Assist here